Terms of Service

Last updated: July 30, 2026

1. Introduction

Welcome to KlayPod ("we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of the KlayPod application, website, and services (collectively, the "Service").

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Service.

2. Account Registration

When you create an account with us, you must provide accurate, complete, and current information. You are responsible for safeguarding the password you use to access the Service and for any activities or actions under your password.

We use Supabase for authentication and data storage. Your account information is stored securely according to Supabase's security practices.

3. Subscription and Payments

KlayPod offers both free and paid subscription plans. By selecting a paid subscription, you agree to pay the subscription fees as described at the time of purchase.

Subscription periods may be monthly or annual, with payments processed securely through our payment processor. Subscriptions will automatically renew unless canceled before the renewal date.

You can cancel your subscription at any time through your account settings. Upon cancellation, your subscription will remain active until the end of your current billing period.

4. User Content

Our Service allows you to create, store, and share tasks, projects, audio notes, meeting recordings, transcripts, AI summaries, and other content ("User Content"). You retain all rights to your User Content.

By submitting User Content to KlayPod, you grant us a license to store, display, and process your User Content as necessary to provide the Service, including transcribing audio, generating AI summaries, and extracting action items.

You are solely responsible for your User Content and the consequences of sharing it through our Service. You are also responsible for ensuring you have the right to record any meetings in which other participants are present, and for complying with applicable consent and recording notification laws in your jurisdiction.

5. Data Storage, Security, and Retention

We use Supabase to store and process your data, with industry-standard encryption at rest and TLS in transit. OAuth tokens for third-party integrations (such as Google) are encrypted at rest and never exposed to the client browser.

We implement reasonable security measures to protect your personal information, but we cannot guarantee that unauthorized third parties will never be able to overcome those measures.

5.1. Data Retention

You control how long your data is retained, configurable in Settings → Privacy:

  • Audio and video: Deleted after your retention window (default: 30 days) by an automated daily purge job. Files are removed from storage; text-based records (transcripts, summaries) are preserved.
  • Transcripts and AI summaries: Kept indefinitely by default. You may set a shorter retention window or delete them at any time.
  • Immediate deletion: You may enable "Delete media immediately after processing" to remove audio and video the moment your notes are generated.
  • Vendor retention: Meeting recordings held by our recording provider (Recall.ai) are purged within 24 hours of the call.
  • Account deletion: Upon account deletion, all associated data — including audio, video, transcripts, and summaries — is purged within 30 days.

5.2. AI Processing — No Training on Your Data

We do not train, fine-tune, or evaluate any AI model on your User Content. Your audio, video, transcripts, summaries, tasks, and notes are processed solely to deliver the features you requested.

Our AI vendors (OpenAI, Google Gemini) process your content under zero-data-retention terms and are contractually prohibited from using your content to train their models or retaining it beyond the processing request.

5.3. Administrator Access & Audit Logging

Our operations team holds server-level credentials that can technically access stored content. We are transparent about this rather than claiming a guarantee we cannot enforce.

  • Administrative access to your content is permitted only to operate the service or resolve a support issue you have raised.
  • Every access is recorded in an immutable audit log (who, what, when, why), which you can view at any time in Settings → Privacy.
  • Our internal cost dashboard shows usage counts only (number of meetings, total minutes, storage used) — never your transcripts, summaries, audio, or notes.

6. Intellectual Property

The Service and its original content (excluding User Content), features, and functionality are and will remain the exclusive property of KlayPod and its licensors.

The Service is protected by copyright, trademark, and other intellectual property laws.

7. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service or delete your account through the settings page.

8. Refunds and Cancellations

Unless otherwise stated on our pricing page or at the time of purchase:

  • All subscription fees are non-refundable and non-cancellable once charged.
  • You may cancel your subscription at any time through your account settings.
  • Upon cancellation, you will continue to have access to the Service until the end of your current billing period.
  • No partial refunds will be issued for unused portions of your billing period.
  • No refunds will be provided for any remaining days of your subscription period after cancellation.

In exceptional circumstances, KlayPod may, at its sole discretion, offer a partial or full refund. Such exceptions will be evaluated on a case-by-case basis.

8.1. Effect of Termination

Upon termination of these Terms:

  1. Your license rights will terminate and you must immediately cease all use of the Service;
  2. You will no longer be authorized to access your account or the Service;
  3. You must pay KlayPod all payment obligations that accrued prior to termination;
  4. All prepaid fees for the Service are non-refundable and non-cancellable unless expressly stated otherwise on our pricing page;
  5. KlayPod may, but is not obligated to, delete your User Content after a reasonable period following termination.

9. Limitation of Liability

In no event shall KlayPod, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.

Jira and Confluence integration

If you connect Jira or Confluence, you confirm you are authorized to do so for your organization. KlayPod stores Atlassian account IDs, names, emails and synced issue content only to provide the sync, handles it as described in our Privacy Policy, erases data of closed Atlassian accounts, and deletes stored Atlassian names and emails within 24 hours of disconnecting. Deletion requests: kartik.dvyas@gmail.com.

10. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days' notice prior to any new terms taking effect.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.

11. Contact Us

If you have any questions about these Terms, please contact us:

  • Email: kartik.dvyas@gmail.com
  • Phone: 8851966051
  • Name: Kartik Vyas
  • Address: B3-302, Uniworld Gardens 2, Sector 47, Sohna Road, Pin - 122018, Gurugram